Fulfillment Policy

Refund Policy

At MK-II Studio Inc., we are committed to delivering high-quality industrial design services tailored to each client's unique requirements. Due to the nature of our services, all sales are final. Once a project has commenced, we do not offer refunds. This policy ensures that we can dedicate the appropriate time, expertise, and resources to delivering exceptional results for every client.

Cancellation Policy

We understand that plans can change. However, to maintain efficient scheduling and resource allocation, we do not accept cancellations once work has begun. Upon project initiation, our team commits the necessary time and resources to your project. This policy allows us to provide every client with the attention, expertise, and service they expect from MK-II Studio Inc.

Pre-Purchase Transparency

To ensure a successful engagement, we encourage you to discuss your project requirements with us before purchasing our services. We're happy to answer questions, review your objectives, and confirm that we're the right fit before work begins. Our goal is to ensure complete alignment with your expectations from the outset.

Contact Us

If you have any questions about these policies or would like to discuss an upcoming project, please contact us at hello@mkiistudio.com.

We're here to help throughout every stage of your product development journey.